Sutherland
A Desktop Support Engineer (DES) helps computer users with technical problems by diagnosing and fixing hardware, software, and network problems. They provide both on-site and remote support to guarantee the seamless operation of computer systems and peripherals. Installing and configuring hardware and software, fixing connectivity issues, and reporting complicated problems to higher-level support teams are some of their duties.
Sutherland is a global leader driving digital outcomes by combining advanced technologies with expertise in customer experience and business process transformation. By improving interactions and personalizing experiences, Sutherland helps clients build better customer relationships through its digital-first approach.