LimeChat Seeks Software Development Engineer for Integration Focus
LimeChat
We are actively seeking a talented Software Development Engineer with a strong aptitude for forging robust connections between diverse systems and software applications. If you possess a fervent enthusiasm for coding, relish tackling intricate integration hurdles, and thrive on working with APIs, you may be the perfect fit for our team. In this capacity, you will collaborate closely with our engineering and product divisions to conceptualize and execute resilient integration pathways. Your contributions will guarantee seamless inter-system communication, fostering a cohesive and highly efficient technological ecosystem. Join us to engineer cutting-edge integration solutions that elevate our technical prowess and drive significant business impact.
- - Expertise with large language model (LLM) and generative AI (GenAI) frameworks (e.g., LangChain, LlamaIndex, Haystack) and vector databases (e.g., PGVector, Pinecone).
- - Practical background in event-driven architectures (e.g., Kafka, RabbitMQ, SNS/SQS).
- - Infrastructure-as-Code proficiency using Terraform or Pulumi; experience with observability platforms (e.g., Grafana, Prometheus).
- - Fundamental understanding of security and compliance standards (e.g., SOC 2, ISO 27001) and secure credential management (e.g., Vault, AWS KMS).
- - 1-3 years of professional experience developing backend or integration solutions for SaaS or platform-based products.
- - Demonstrated expertise in Python or Node.js (e.g., FastAPI/Django/Express) and strong command of RESTful API design principles.
- - Robust database skills—including SQL (e.g., PostgreSQL/MySQL) and NoSQL (e.g., MongoDB/Redis); adept at crafting efficient queries and managing schema migrations.
- - Hands-on experience with Docker containers, Kubernetes/ECS, and at least one major cloud provider (e.g., AWS or GCP).
- - Familiarity with Git version control, code review processes, and continuous integration/continuous deployment (CI/CD) pipelines (e.g., GitLab CI, Jenkins, or GitHub Actions).
- - Exceptional debugging capabilities: able to meticulously trace requests across distributed services, logs, and message queues to rapidly pinpoint performance bottlenecks.
- - Outstanding written and verbal communication skills—capable of simplifying intricate technical concepts for both clients and internal team members.
- - Lead client deployments: Transform complex enterprise needs into operational GenAI solutions—encompassing planning, development, validation, and delivery within demanding timelines.
- - Develop bespoke integrations: Construct custom REST/webhook interfaces, event streams, and data synchronization mechanisms to connect our agents with CRM, OMS, ERP, and specialized platforms.
- - Engineer GenAI workflows: Orchestrate advanced RAG pipelines, elaborate prompt sequences, and fine-tuning operations, utilizing tools such as LangChain and PGVector.
- - Devise deployment architectures: Establish scalable, secure clusters on AWS/GCP leveraging Docker, Kubernetes, and Terraform/Helm.
- - Monitor and optimize performance: Track metrics like latency, token consumption, and error budgets; troubleshoot issues across logs (Kibana), tracing, and databases to maintain uptime exceeding 99.9%.
- - Document best practices: Create reusable patterns, SDKs, and IaC modules to expedite and secure future deployments.
- - Collaborate cross-functionally: Engage with Customer Success, Product Management, and Core Engineering to influence strategic roadmaps and ensure continuous feedback integration.
LimeChat
Technology
LimeChat AI revolutionizes customer engagement with its advanced conversational AI platform, empowering businesses to deliver exceptional support and elevate sales. This innovative solution leverages intelligent automation to provide instant, personalized interactions across various channels, ensuring a seamless customer journey. LimeChat's AI-driven chatbots are expertly designed to understand complex queries, offer accurate responses, and guide customers efficiently through their purchasing process or support needs. By automating routine tasks and providing valuable insights, LimeChat enables human agents to focus on high-value interactions, optimizing operational efficiency and fostering stronger customer relationships. The platform is built for scalability and ease of integration, making it a powerful asset for companies aiming to enhance customer satisfaction, drive conversions, and achieve significant growth in today's competitive digital landscape.