HSBC is hiring for Assistant Manager Operations Role
HSBC
International Wealth and Premier Banking (IWPB) provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the worldΓÇÖs most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. HSBC Asset Management, the investment management business of the HSBC Group, invests on behalf of HSBCΓÇÖs worldwide customer base of retail and private clients, intermediaries, corporates and institutions through both segregated accounts and pooled funds. HSBC Asset Management connects HSBCΓÇÖs clients with investment opportunities around the world through an international network of offices in 23 countries and territories, delivering global capabilities with local market insight.
- Minimum Graduation or as required for the role, whichever is higher
- A good understanding of mutual fund/security markets
- Good verbal and written communication, team and interpersonal skills
- The inclination to work in a client facing role, with a bent of mind for ΓÇÿserviceΓÇÖ
- Knowledge of local language will be an advantage
- NISM certification
- To ensure timely and error free reporting of transactions received at the Investor Service Centre.
- Manage customer communication effectively in order to have timely resolution
- Excel in distribution services & investor services with special focus on corporate customers
- Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner
- Explore and process efficiency suggestions and contribute to achieve customer delight
- Comply with applicable regulatory requirements on qualifications required for the job profile
- Contribute to the knowledge management initiative of the customer service team.
- Contribution to recruitments / contingency / leave planning
- Ensure compliance to the process manual and FIM
- Excel in the monthly reporting process
HSBC
Finance
As one of India's leading financial services organizations, HSBC possesses a rich and enduring heritage, having established its first operations in the country in 1853. As an integral part of the global HSBC Group, one of the world's largest banking institutions, it uniquely connects customers to international opportunities. The institution provides a comprehensive suite of services tailored for both individual and corporate clients through its core business lines: Wealth and Personal Banking, Commercial Banking, and Global Banking and Markets. By leveraging its extensive global network and deep local expertise, HSBC is dedicated to helping businesses thrive and economies prosper. This powerful combination of local insight and worldwide reach solidifies its position as a pivotal force in India's financial landscape, facilitating growth and connecting clients to a world of possibility.