HSBC is hiring for Assistant Manager Operations Role

    HSBC

    International Wealth and Premier Banking (IWPB) provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the worldΓÇÖs most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. HSBC Asset Management, the investment management business of the HSBC Group, invests on behalf of HSBCΓÇÖs worldwide customer base of retail and private clients, intermediaries, corporates and institutions through both segregated accounts and pooled funds. HSBC Asset Management connects HSBCΓÇÖs clients with investment opportunities around the world through an international network of offices in 23 countries and territories, delivering global capabilities with local market insight.

    Not Specified
    No locations available
    Full Time
    August 14, 2025 at 02:23 PM
    Requirements
    • Minimum Graduation or as required for the role, whichever is higher
    • A good understanding of mutual fund/security markets
    • Good verbal and written communication, team and interpersonal skills
    • The inclination to work in a client facing role, with a bent of mind for ΓÇÿserviceΓÇÖ
    • Knowledge of local language will be an advantage
    • NISM certification
    Key Responsibilities
    • To ensure timely and error free reporting of transactions received at the Investor Service Centre.
    • Manage customer communication effectively in order to have timely resolution
    • Excel in distribution services & investor services with special focus on corporate customers
    • Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner
    • Explore and process efficiency suggestions and contribute to achieve customer delight
    • Comply with applicable regulatory requirements on qualifications required for the job profile
    • Contribute to the knowledge management initiative of the customer service team.
    • Contribution to recruitments / contingency / leave planning
    • Ensure compliance to the process manual and FIM
    • Excel in the monthly reporting process
    Technical Skills Required
    Asset and Wealth Management
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    Salary:Not Specified
    Job Type:Full Time
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    Job Details
    Posted:August 14, 2025 at 02:23 PM
    Company:HSBC
    About the Company

    HSBC

    Finance

    HSBC Holdings plc, commonly known as HSBC, is one of the worldΓÇÖs largest and most trusted banking and financial services organizations, serving millions of customers across the globe. Headquartered in London, United Kingdom, HSBC operates as a multinational universal bank with an extensive presence in Europe, Asia, the Americas, the Middle East, and Africa. Founded in 1865 in Hong Kong and Shanghai, HSBC was established to finance trade between Europe and Asia, and over the decades, it has grown into a global financial powerhouse. HSBCΓÇÖs name stands for The Hongkong and Shanghai Banking Corporation, reflecting its historical roots in facilitating international trade. Today, HSBC offers a broad range of services including retail banking, commercial banking, global banking, investment banking, wealth management, and global markets services. The bankΓÇÖs retail banking services include personal loans, credit cards, mortgages, and everyday banking solutions tailored for individuals and families. HSBCΓÇÖs commercial banking arm supports small businesses, mid-sized enterprises, and large corporations with services such as trade finance, working capital solutions, and cash management. In the investment banking sector, HSBC provides advisory services for mergers and acquisitions, equity and debt capital markets, and structured financing solutions. HSBC is a leader in wealth and personal banking, offering wealth planning, investment advisory, and asset management for high-net-worth and ultra-high-net-worth individuals. With a commitment to innovation, HSBC invests heavily in digital banking platforms, enabling customers to access banking services seamlessly through mobile apps and online portals. HSBCΓÇÖs global presence spans over 60 countries and territories, making it one of the most internationally connected banks in the world. The bank serves more than 39 million customers through a network of branches, ATMs, and digital channels. HSBC has a strong focus on sustainable finance, supporting clients in transitioning to a low-carbon economy through green bonds, sustainable investment products, and ESG advisory. The company has pledged billions towards financing renewable energy projects and reducing its own carbon footprint. HSBCΓÇÖs leadership team, headed by Group CEO Noel Quinn, emphasizes customer-centric strategies, operational efficiency, and long-term value creation. The bankΓÇÖs robust risk management framework ensures stability and trust, even in challenging market conditions. HSBC is regulated by the Prudential Regulation Authority and the Financial Conduct Authority in the UK, maintaining compliance with global banking standards. The bankΓÇÖs global markets division offers foreign exchange, commodities, fixed income, and equity trading services to institutional clients. HSBCΓÇÖs reputation as a trusted financial partner is built on its heritage of reliability, transparency, and international expertise. Over the years, HSBC has received numerous awards for excellence in banking, innovation, and sustainability. The bank actively supports community initiatives, education programs, and financial literacy campaigns around the world. HSBC also promotes diversity and inclusion, fostering a workplace where employees from different backgrounds can thrive. The bankΓÇÖs digital transformation initiatives include AI-powered customer service, blockchain-based trade finance, and enhanced cybersecurity measures. HSBC plays a critical role in global trade, financing exporters, importers, and supply chain operations across continents. The bankΓÇÖs expertise in cross-border transactions makes it a preferred choice for multinational corporations. HSBCΓÇÖs personal banking customers benefit from premium offerings like HSBC Premier, which provides global account access, travel benefits, and wealth advisory services. The bankΓÇÖs private banking division caters to elite clients, offering bespoke investment strategies and estate planning services. HSBCΓÇÖs resilience during economic downturns is a testament to its diversified business model and prudent capital management. The bankΓÇÖs listing on the London, Hong Kong, New York, and Bermuda stock exchanges reflects its international scope. HSBCΓÇÖs mission is to open up a world of opportunity for customers by connecting them to international markets, investment opportunities, and financial solutions. The companyΓÇÖs vision includes leveraging technology and partnerships to create a more sustainable and inclusive financial ecosystem. HSBC is deeply involved in digital payment solutions, partnering with fintech firms to enhance customer experience. The bankΓÇÖs innovation labs and research centers explore emerging technologies like blockchain, artificial intelligence, and digital identity verification. HSBCΓÇÖs strong capital base and liquidity position make it one of the most stable banks in the world. The bankΓÇÖs global brand is synonymous with trust, service quality, and financial expertise. HSBCΓÇÖs continued investment in technology ensures it remains competitive in the rapidly evolving banking sector. The bankΓÇÖs global scale allows it to support clients in navigating complex international regulations and trade environments. HSBC is at the forefront of financing infrastructure projects, energy transitions, and sustainable urban development worldwide. The bankΓÇÖs global research teams provide economic forecasts, market insights, and investment strategies for clients. HSBCΓÇÖs wide product portfolio and global reach make it an essential partner for businesses and individuals with international needs. The bankΓÇÖs commitment to ethical banking and customer transparency underpins its operations across all markets. HSBCΓÇÖs role in global economic growth is reinforced by its long-standing presence in emerging and developed markets alike. The companyΓÇÖs focus on customer satisfaction, innovation, and sustainability ensures it will continue to be a leader in the banking industry for decades to come.