Five9 is hiring for Software Engineer I | Bangalore Full Time 15-25 LPA
Five9
Five9 stands as a premier purveyor of cloud-based software solutions tailored for the enterprise contact center sector, facilitating billions of client engagements each year. Commencing in 2001, Five9 has consistently led the charge in cloud innovation, empowering businesses to furnish outstanding customer journeys, enhance operational efficiency, and realize quantifiable corporate objectives. Our technology division in Bangalore, India, is expanding, and we are seeking a Junior Software Engineer (Level 1) to play a role in the conceptualization, implementation, and maintenance of cloud-native services within our worldwide ecosystem. This presents a superb chance for an enthusiastic engineer to acquire practical expertise in contemporary cloud paradigms while benefiting from the guidance of seasoned professionals. This role will be situated at an office of our affiliate, Acqueon Technologies, in India, adhering to the hybrid employment model of that site. The successful candidate will join the Acqueon team, supporting Five9 offerings and engaging with international colleagues primarily located in the United States.
- Minimum of two years' professional background in software development (internships or relevant project work are also considered).
- Proficient coding capabilities in Java (prior exposure to Spring or Spring Boot frameworks would be advantageous).
- Grasp of object-oriented paradigms and foundational comprehension of data organization and algorithmic principles.
- Acquaintance with relational databases (SQL); experience with NoSQL or cloud-native database solutions is beneficial.
- Eagerness to absorb knowledge of container technologies and cloud computing fundamentals (e.g., Kubernetes, Google Cloud Platform, or alternative cloud vendors).
- An optimistic, driven disposition coupled with an ardent wish for continuous learning and professional advancement within a team-oriented setting.
- Effective interpersonal communication abilities and the capacity to function productively within a group.
- Contribute collaboratively within an agile framework to construct and refine scalable microservice architectures.
- Engineer server-side applications using Java, including participation in defining service interfaces, data schemata, and system integrations.
- Engage with more experienced engineers to execute technical specifications and uphold superior code standards.
- Take part in peer code evaluations, engineering dialogues, and collective learning forums.
- Implement industry-leading methods for quality assurance, continuous integration/continuous deployment, and automated processes to accelerate deployment and enhance system robustness.
- Acquire and utilize fundamental concepts of operational efficiency, system extensibility, and data protection during software creation.
- Assist in overseeing service performance, analyzing key metrics, and resolving issues, supervised by senior technical staff.
Five9
Five9 is a leading provider of the intelligent cloud contact center, engineering solutions that empower businesses to reimagine their customer experience (CX). The company's comprehensive platform leverages practical AI and advanced automation to deliver seamless and personalized interactions across every channel, including voice, web, social, and mobile. By unifying customer journeys, Five9 provides agents with a complete view of the customer, enabling more effective and empathetic engagement. The platform integrates robust workforce optimization tools, insightful analytics, and workflow automation to enhance agent productivity and operational efficiency. This results in not only exceptional customer service but also tangible business outcomes, from increased sales to improved loyalty. Five9 equips organizations with the agility and intelligence needed to transform their contact center from a cost center into a strategic driver of customer satisfaction and business growth, ensuring they can consistently exceed modern consumer expectations.