Apprentice Engineer
Jio
Reliance JIO is hiring for the role of Apprentice Engineer!
- Knowledge of Domain Mandatory
- Ensure the usage of all processes and tools as per agreed SLA.
- Knowledge of technical support activities.
- To ensure First level proactive and reactive maintenance.
- Regularly prioritize faults to meet SLA.
- To handle emergencies and if required coordinate with first level operations and investigate faults/cause related.
- Dealing with complaints and escalations raised by end-customer Operations/CC center
- To handle and analyze Trouble Tickets and recommend timely actions
- and solutions
Jio
Technology
Jio is a transformative digital services provider, spearheading India's connectivity revolution with an extensive portfolio of advanced solutions. The company delivers high-speed mobile connectivity, including expansive 4G and rapidly deploying 5G networks, alongside robust JioFiber home broadband services that integrate internet, television, and landline functionalities. Beyond core telecommunications, Jio cultivates a comprehensive digital ecosystem, offering a rich array of applications for entertainment, productivity, and convenience, such as streaming platforms (JioTV, JioCinema, JioSaavn), cloud storage, and video conferencing tools. Committed to driving digital inclusion and innovation, Jio continuously leverages cutting-edge technologies like AI, IoT, and cloud computing to create seamless, integrated experiences. It empowers millions of consumers and businesses by providing accessible, affordable, and state-of-the-art digital services, fundamentally shaping India's progressive digital future.